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We are extremely proud of our staff training ethos and of our standing within the community

Referrals and Admissions

Referrals can come direct from individuals, their relatives, or representatives direct to the home of choice or via our head office. We also accept referrals from Social Services or local Primary Care Trusts, and advocates. Anyone can make an initial enquiry or referral and our highly trained supportive management team will assist you with the process.

Unannounced visits to our homes are welcomed, no appointments are necessary and you will be shown around by our professional, approachable, knowledgeable staff who will answer any queries you may have and assist you with the referral, admission process. We appreciate choosing a care home can be a complex emotional time and you will be offered full support and given up to date information to help you with your search.

We can assist you fully if you wish to transfer from an existing care home into a Walshaw Care Home the process is simple and we will take care of all of the necessary arrangements including liaising with other professionals, the care home itself and transport arrangements.

Before admission can be arranged our home manager will need to complete a pre admission assessment to ensure we can meet the care needs required and to ensure we can have all the necessary equipment and care planned prior to admission. This is a simple process; the manager will meet the prospective service user at their current home and complete the necessary assessment by consulting with the prospective service user, relatives and any other professionals involved. We recommend a series of visits to the home to share a meal with us etc and experience the facilities first hand before admission to enable you to make an informed decision, you will not be disappointed. Then the admission date will be arranged and all of the arrangements carried out by us to alleviate any pressure on the person involved or their relatives.

We also accept emergency admissions if a crisis occurs and will give assistance with this process quickly and efficiently.